About Us

About NewSound Hearing Centers Richmondville

At NewSound Hearing Centers Richmondville we can offer you a solution – the best hearing care available. We will do our best to help you and we will treat you with utmost professionalism, courtesy and respect.

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Hearing Aid Center in Richmondville, NY

At NewSound Hearing Centers Richmondville, we are dedicated to helping you reconnect with the sounds that matter most. Located in Richmondville, NY, our practice is built on a simple belief: everyone deserves the ability to hear clearly and live fully—no matter their age or stage of life.

Our team of experienced hearing care professionals is passionate about improving quality of life through better hearing. We understand that hearing loss affects more than just your ears—it can impact your relationships, confidence, and overall well-being.

That’s why we take a personalized approach to every patient, ensuring your care is tailored to your unique needs, lifestyle, and goals.

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Meet the Staff

Our Commitment to You

We believe you are entitled to the highest standard of care, including:

Advanced Hearing Solutions – We offer the latest hearing aid technology designed for comfort, clarity, and convenience.

Personalized Care – Every treatment plan is customized to fit your hearing profile and daily activities.

Ongoing Support & Counseling – We don’t just fit hearing aids—we guide you every step of the way, helping you adapt and thrive.

Whether you’re navigating conversations with loved ones, staying engaged at work, or enjoying your favorite activities, our goal is to help you hear with confidence in every environment.

Care That Fits Your Life—and Your Budget

At NewSound Hearing Centers Richmondville, we believe exceptional hearing care should be accessible. We work closely with you to find solutions that align with your needs and your budget, without compromising on quality or results.

Why Choose Us?

Compassionate, patient-focused approach
Cutting-edge hearing technology
Comprehensive evaluations and follow-up care
Commitment to long-term hearing health

Take the first step towards getting the personalized care you deserve by contacting us today.

At NewSound Hearing Centers Richmondville in Richmondville, our specialists are here to support you every step of the way.

Schedule an Appointment

Hear More. Live More.

When it comes to helping a loved one navigate the challenges of hearing loss, support is the most powerful tool at your disposal. NewSound Hearing Centers Richmondville is here to support both you and your loved one. Whether you need help starting the conversation, finding the right hearing devices, or booking that first appointment, we’re here to guide you through every stop of the process.

What Our Patients Say

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Our patient’s experiences mean everything to us. We are proud to provide personalized care, advanced hearing technology, and ongoing support to help people hear their best. Read what our patients have to say about their experiences and how our team has made a difference in their hearing journey.

Excellent friendly service.

Sapa Lobo

Google Review

Always a great experience at NewSound!! The whole team thorough , welcoming..Melissa is fabulous!!

Brian Levis

Google Review

Great always there for you if you have a problem. Very good listener. Cheerful. The best

Sandra Berical

Google Review

Stopped here on a vacation because one of my wax guards was clogged and I had no spares. They took care of me by cleaning the wax out of my guard which will get me through my vacation. Thank you so much!

Andre Viens

Google Review

great experience very professional

John Cotich

Google Review

Thank You! Richmondville NY,Great Service!

Charles Jochem

Google Review

Melissa cannellos Was awesome. She listened and was thorough about my hearing. I could not ask for a better place to go to everything was smooth and simple.

Howard Hotaling

Google Review

Melissa is easy to deal with and very competent

James Bambrick

Google Review

Outstanding customer service on my follow up appointment.

Deirdre Dibble

Google Review

Very profesional and polite

Danny O’Connor

Google Review

My husband sees Melissa who is wonderful with him and all of his hearing needs. She’s so pleasant and meticulous keeping his hearing aids clean and functioning. She’s a very professional and caring person

Cindy Hanchett

Google Review

Very helpful and professional. Appreciate the location and helpful staff. Melissa was very helpful explaining all aspects.Would absolutely recommend New Sound Hearing in Richmondville, NY

Barbara Dolan

Google Review

Melissa is very professional, answered every question. Takes time to explain how to use your hearing aids. Takes care of any updates there might be. Makes you feel very comfortable and at ease.

Barbara Preston

Google Review

Melissa Cannellos was very helpful. She helped me understand my hearing loss and which aid would work best for me. This is, of course, my first experience with hearing loss and recovery.

Alice Cageao

Google Review

Very very respectful and very very polite I would recommend everyone to them they are very polite and very respectful i don’t have anything rude to say about them Melissa she is a pure sweetheart she explained everything to me

Lynn Mast

Google Review

I was treated very well and the service was excellent!!!

Tina Schultz

Google Review

Always excellent, fast, and friendly service

William Rouleau

Google Review

MELISSA IS THE ABSOLUTE BEST SHE TOOK THE TIME TO EXPLAIN EVERYTHING TO ME I WOULD RECOMMEND EVERYONE TO HER

Lynn Mast

Google Review

NewSound is very good at scheduling appointments to make sure that things are going well with my hearing aids. They are easy to work with.

Sonny Ochs

Google Review

Great experience.

Kevin Gilson

Google Review

Excellent service.

Ginny Posson

Google Review

excellent visit

John Osinski

Google Review

Very informative, explained all the options. Very satisfied and looking forward to getting the hearing aids.

Ellen Hall

Google Review

very easy to work with. knowledgeable, quick and friendly.

Dan Mar

Google Review

I switched from an Android to the iPhone and needed assistance pairing my hearing aides with the new device. The gentleman I worked with was very knowledgeable and easy to work with. Within a few minutes I was up and running. A true pleasure to work with them.